Our Team Focuses on Business Solutions Tailored to Your Needs.
Website Creation, Maintenance, Web Hosting, Server Hosting, Domains.
WaTo Consulting delivers end‑to‑end IT & Digital Services, Business Solutions and Currency Solutions to help you modernise infrastructure, optimise processes and manage critical assets—backed by local expertise and 20+ years of industry experience.
We believe in a partnership‑first approach:
🎧 Listen First, Act Precisely
We begin by understanding your unique challenges and workflows so every solution is tailored to your business—not the other way around.
🛠️ Customise Every Engagement
From a single fix to a full‑scale transformation, we scale our support to exactly what you need—no “one‑size‑fits‑all” packages.
🔍 Relentless Troubleshooting
We don’t walk away until the problem’s solved. Our team combines remote diagnostics and on‑site visits to ensure systems are up, running and optimised.
📣 Plain‑English Guidance
We translate every piece of technical jargon into clear, actionable advice so your team always knows what’s happening—and why.
🚀 Proactive Partnership
Beyond firefighting, we recommend improvements, patch vulnerabilities and optimise performance—keeping your technology secure and future‑ready.
WaTo Consulting’s IT & Digital Services deliver end‑to‑end technical support—from proactive managed and on‑call assistance, to cloud and collaboration solutions, security and disaster recovery, infrastructure and network management, bespoke web and digital development, and device and equipment maintenance. Based in Adelaide, our team ensures your technology is secure, compliant and optimised for seamless growth.
On‑Call & Remote
Fast phone‑and‑remote assistance whenever you need expert help.
Ad‑Hoc IT Assistance
Flexible, pay‑as‑you‑go support for occasional tasks—no contracts required.
IT Consulting & Strategy
Technology roadmaps, assessments and process‑improvement workshops.
Cloud & Collaboration Solutions
Microsoft 365 & Google Workspace setup, migration and optimisation.
Disaster Recovery & Business Continuity
Backup planning, restore testing and continuity strategies.
Security Services & Monitoring
Firewall hardening, VPN deployments, Fail2Ban and 24/7 alerts.
Server & Virtualisation Management
Design, deployment and maintenance of physical and virtual servers.
Network Infrastructure & Management
End‑to‑end LAN/WAN design, configuration and ongoing management.
Network Cabling & Infrastructure Moves
Professional cabling re‑runs, rack relocations and structured installs.
On‑Site Field Services
All physical call‑outs: hardware fixes, site visits and device repairs.
Workstation & PC Deployment
New PC builds, OS installs, user‑profile migrations and device procurement.
Design, deployment and management of IP‑based telephony platforms—on‑premise or cloud—using Asterisk, FreePBX or hosted services.
End‑to‑end Ubiquiti UniFi solutions: predictive site surveys, optimal access‑point placement, controller configuration and 24/7 performance monitoring.
Configure and maintain Proxmox hypervisors, manage VM lifecycles, storage, backups and high‑availability clustering for critical systems.
Design, configure and maintain enterprise‑grade routers and firewalls (Teltonika, Cisco, EdgeOS) with tight security policies, VLANs and remote management.
Website Creation & Development
Bespoke design and build, from wireframes through to launch, tailored to your brand’s digital objectives.
Web Hosting & Domain Management
Secure, scalable hosting with .com.au/.au domain registration and expert DNS configuration.
Website Maintenance & Support
Ongoing updates, performance optimisation and security patching to keep your site running smoothly.
API Integrations & Custom Development
Seamless system connections and customised development to extend your website’s functionality.
Mobile Device Support & Repairs
On‑site and remote troubleshooting for iPads, tablets and smartphones.
New Device Procurement & Recommendations
Expert sourcing, specification reviews and vendor liaison for optimal hardware solutions.
Hardware Repairs & Upgrades
Component replacements, firmware updates and retrofits to extend equipment lifespan.
Peripheral & Printer Support
Installation, configuration and maintenance of printers, scanners and other peripherals.
Childcare Sector IT & Security
From network design and data‑protection policies through to secure Wi‑Fi for classrooms and rapid iPad/tablet repairs, we safeguard your centre’s operations and the privacy of your families.
Rapid Site Cloning & Simple Website Deployments
Using Sitejet’s CMS and our block‑based payment framework, we replicate your existing website into a fully functional platform that’s simple for you to edit—delivered for less than the cost of two laptops.
On‑Demand Collaborative Website Builds
Skip fixed‑price projects: work in flexible development blocks, paying only for the hours you need as we co‑create and train you on WordPress or Sitejet so you can maintain your site long‑term.
Construction Industry IT & Site Services
From on‑site network installations and secure remote access to quick device fixes, we deliver rock‑solid technology solutions that keep your crews connected and projects on track.
WaTo Consulting’s Business Solutions bring together strategic advisory, capability building and on‑site reviews to help your organisation operate at its best. We partner with you to craft bespoke roadmaps, deliver interactive training programmes, audit processes for continuous improvement and demystify workplace policies—always translating complex requirements into clear, actionable steps. Whether you’re refining your growth strategy or upskilling your team, we tailor our approach to match your unique needs.
Security & Surveillance Systems
CCTV design, alarm configuration and 24/7 monitoring with ongoing maintenance.
Point‑of‑Sale & Receipt Solutions
POS hardware & software setup, receipt‑paper integration and QR‑ordering workflows.
Systems Integration & Automation
API/webhook development, CRM/ERP/POS synchronisation and custom workflow scripting.
Technology Procurement & Lifecycle Planning
Vendor liaison, asset audits and agile testing and tracking models for optimal ROI.
Market & Competitive Analysis
Assess market dynamics, competitor positioning and refine your value proposition.
Governance & Stakeholder Alignment
Establish clear decision‑making frameworks and communication plans.
Technology Advisory Services
Evaluate and plan your technology stack for seamless integration and scalability.
Leadership & Management Workshops
Equip your leaders with skills in delegation, coaching and performance management.
Process & Systems Training
Upskill staff on new workflows, quality standards and digital tools.
Change Management Programmes
Build change readiness and embed new processes through structured training.
Digital Tools Bootcamps
Hands‑on sessions in CRM, ERP or bespoke software to accelerate team adoption.
Operational & Site Audits
On‑site reviews of facilities, workflows and asset use to pinpoint improvement areas.
Workplace Policy & Procedure Advice
Practical guidance on your people‑related policies and best‑practice procedures—translated into plain English.
Regulatory Review & Interpretation Advice
Demystify intricate workplace laws and procedures, translating them into clear, actionable steps to keep your operations compliant.
Risk Assessment & Mitigation
Identify operational and people‑related risks and develop targeted action plans.
Our Currency Solutions deliver end‑to‑end support for coin machines, note counters and precision scales. Partnering with G+D, CPI | Crane, Cummins and Alison, we source and install the right equipment, schedule regular maintenance and calibration, respond rapidly to repairs and provide remote monitoring and asset‑lifecycle advice. The result? Reliable, compliant currency operations and clear reporting for maximum uptime and ROI.
Coin Machines Supply & Configuration
Source, deliver and configure high‑performance coin handling units.
Supplier of the MM2 / Coinmax.
Note Counters Supply & Setup
Provide and install reliable banknote counting machines tailored to your volume.
Precision Scales Supply
Deliver calibrated weighing scales for cash‑in‑transit and retail environments.
Supplier Partnerships & Custom Solutions
Leverage our relationships with G+D, CPI | Crane, Cummins and Alison for bespoke equipment packages.
Planned Maintenance Services (PMS)
Scheduled servicing to keep your machines operating at peak efficiency.
Ad‑Hoc Repair Call‑Outs
Rapid response for breakdowns, component faults and emergency fixes.
Calibration & Firmware Updates
Regular recalibration and software updates to ensure accuracy and compliance.
Spare Parts & Component Replacement
Supply genuine parts and perform on‑site replacements to minimise downtime.
Remote System Monitoring
24/7 health checks and alerts via our networked monitoring platform.
Performance Metrics Dashboards
Custom dashboards reporting throughput, error rates and utilisation trends.
Connectivity & Integration Services
Link devices into your ERP or back‑office systems for real‑time data sync.
Health Checks & Proactive Alerts
Automated inspections that flag potential issues before they become outages.
On‑Site Equipment Audits
Comprehensive inspections and reporting on the condition of your fleet.
Lifecycle Analysis & Replacement Forecasting
Data‑driven recommendations for renewals and capital planning.
Website Maintenance & Support
Ongoing updates, performance optimisation and security patching to keep your site running smoothly.
API Integrations & Custom Development
Seamless system connections and customised development to extend your website’s functionality.
WaTo Consulting’s Web & Digital Services, delivered via our dedicated portal whosts.au, keep your online presence fast, secure and always up‑to‑date. From reliable domain registration and DNS configuration to scalable hosting plans and expert cPanel/WHM administration, we cover every base. Need a site that’s easy to manage? Our bespoke WordPress builds and code‑free Sitejet implementations ensure you get exactly the look and functionality you need. Add business‑grade email hosting, CDN acceleration and proactive security measures—and you have a digital platform that simply works, so you can focus on growing your business.
Domain Registration & Renewals
Secure .com.au, .net.au and international domains, with auto‑renewal options.
Domain Transfers & Ownership
Smooth transfers between registrars and updated WHOIS details.
Custom DNS Configuration
DNS record creation, subdomain setup and geolocation routing.
Privacy & SSL Bundles
WHOIS privacy protection and free Let’s Encrypt SSL certificates.
Shared Hosting Solutions
Cost‑effective plans for small sites, complete with daily backups and 24/7 support.
VPS & Cloud Hosting
Scalable virtual servers with dedicated resources and full access.
Dedicated Server Hosting
High‑performance hardware for mission‑critical applications and databases.
Managed WordPress Hosting
Optimised environments, automatic updates and expert WP support.
Sitejet Implementation Services
Rapid, code‑free site launches using Sitejet’s CMS—complete with template customisation and training.
cPanel & WHM Administration
Hands‑on management of hosting control panels: account setup, security hardening and resource optimisation.
Ongoing Website Maintenance & Support
Regular updates, backups, troubleshooting and content edits to keep your site secure and current.
Microsoft 365 Business Mail
Professional email hosting with Exchange, calendars and Teams integration.
Google Workspace Setup
Gmail‑powered mailboxes, Drive storage and real‑time document collaboration.
Email Migration Services
Seamless transfers from legacy systems, with zero‑downtime planning.
Anti‑Spam & Security Filtering
Enterprise‑grade filtering to block malware, phishing and unwanted mail.
SSL/TLS Provisioning
Automated certificate issuance, renewal and installation.
Content Delivery Network (CDN)
Global caching to boost page‑load times and reduce server load.
Web Application Firewall (WAF)
Real‑time protection against common web attacks and DDoS spikes.
Malware Scanning & Cleanup
Regular site scans with on‑demand removal and hardening recommendations.
I am pleased and confident to extend my highest recommendation of Wato Consulting to many businesses that are after an IT Company that is responsive, trustworthy and knowledgeable. Not only does Wato Consulting do an excellent job with our ongoing IT maintenance and support, but also with the assistance to purchasing any IT devices we require. Wato Consulting has also helped us with developing a custom IT program to suit our business, and with the one meeting we had Wato quickly identified and understood our key needs, where he suggested creative and cost-efficient solutions. Our whole IT structure of the business is with Wato Consulting for the simple reason that there are no sale spills, no waiting in line on the phone, and always an effective quick result when needed.
Wato has been the IT consultant for our property management business since 2010. We have grown dramatically during that period and he has been instrumental in ensuring all IT needs are in order at all times, ensuring smooth upgrades. He has been a great support and is always quick to respond when needed. We are very happy with our website and all our computer systems (hardware and software) that he has provided and maintained. For personalized, efficient service, we are happy to recommend him!
If you are anything like us, IT is very daunting! Wato Consulting took away the hassle and stress of setting up our brand new restaurant. They designed our website, installed our point of sale and even gave us valuable HR advice. Wato and his team are professional operators and provided timely and efficient service which was at a reasonable price. Highly recommended!
Trymoss Engineering, have used WaTo Consulting since 2013. WaTo has provided us with an outstanding service, which includes a vast scope of work, ranging from Website design and Management through to any IT issues that we have. WaTo always provides us with prompt and informative service and advice, that resolves any IT issues we may be experiencing. I have recommended WaTo to many of my customers, based on his outstanding knowledge and availability and I will continue to promote this company, where possible.
WaTo Consulting has, and continues to provide, preventive and breakdown service on our equipment as and when required. Their ability to grasp and apply product specific technical process has allowed us to meet all customer KPIs and offer value added services. The professional approach to customer support is in line with our own.
Working in a busy, large hospitality venue, with constant IT issues – WaTo Consulting is an incredible asset to our business. If Wato is called with an issue, he is often here within the hour. He immediately analyzes the issue and communicates directly with us about how to resolve the issue in the most convenient and cost-efficient way. He has also streamlined our systems to improve how we communicate and conduct business. He is knowledgeable, dependable, can explain IT in basic layman’s terms and definitely has the best interests of our company at heart.
If all of our service personnel were as reliable as Wato – we could solely concentrate on the business of running a great hotel. Wato works with integrity and it is clear his reputation is more important than lining his own pockets. We would not hesitate to recommend WaTo Consulting to any other company.
Not only does Wato provide all the online services I require for my comms, music and hospitality businesses, he works with me and allows me to have as much or as little input as I choose for each site. As a non-geek, I appreciate that he’s always got my back and never makes me feel I’m imposing when I have to ring out of hours. Any glitches are quickly fixed, nothing too much trouble. My music fans have given lots of great feedback on the website. If you’re looking for somebody local and reliable, who isn’t?….Wato’s your man!
Wato Consulting has managed all aspects of ICT for CRS since 2011. In that time they have carried out PC repairs and upgrades, enhanced our in-house network and implemented cloud and network-based storage and backup solutions. Our data is the backbone of our company and we can sleep easy at night knowing it is safe and secure thanks to Wato Consulting. Whenever we have an IT problem Wato Consulting understands how crippling PC downtime can be to our company and is quick to act in restoring normal operations. I would not hesitate to recommend Wato Consulting to any other business seeking quality ICT support).
Wato’s IT expertise in streamlining Lasers in Medicine’office-baseded medical practice IT requirements reduced operating costs and simplified back up procedures.
Wato Consulting gives 100% quality customer service to small business – whereas many IT consultants do not or are just not interested in helping small business. Definitely, recommend and have recommended Wato Consulting and John ‘Wato’ Watson to other businesses.
WaTo Consulting was founded by John Watson in 2001 and continues under his leadership today. Emma Watson (née Emma Dickenson) played a vital role in shaping the company’s direction, and her influence continues to guide our values. With over two decades of experience, we deliver trusted IT & Digital Services, Business Solutions, and Currency Solutions across Australia. Whether you're integrating new technologies, streamlining financial operations, or driving business improvements, our team delivers practical, results-driven solutions tailored to your success. Partner with WaTo Consulting and gain expert guidance that supports long-term growth and operational excellence.
📞 Contact Us: (08) 7123 0805
📧 Email: info@wato.com.au
WaTo Consulting PTY LTD © 2025 | ABN : 96 626 938 663 | ACN : 626 938 663
